Privacy Policy

Data Protection and Privacy Notice

At Loadstone Group, we are committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully, and transparently in accordance with applicable data protection regulations.

Who We Are

Loadstone Group provides cross-border wealth management services to internationally mobile individuals and families. We are SEC-registered advisors operating under fiduciary standards, with HMRC-recognized pension structures and offshore advisory licensing in recognized jurisdictions.

Information We Collect

Personal and Financial Information

Contact details (name, address, phone, email)
Identification documents and tax residency confirmation
Financial circumstances and account statements
Investment objectives and risk tolerance
Employment and income information
Details about assets across multiple jurisdictions

Special Categories of Data

Where necessary for our services, we may collect information about your health or other special categories of personal data, particularly for pension planning purposes.

Connected Individuals

We may need personal information about your family members and dependents to provide effective cross-border planning services. You are responsible for ensuring their consent before sharing their information with us.

How We Use Your Information

We use your personal information to:

Provide cross-border wealth planning and investment management services
Ensure compliance with IRS, HMRC, and other regulatory requirements
Facilitate 401(k) rollovers, UK pension transfers, and international account coordination
Provide ongoing portfolio management and regulatory updates
Maintain accurate records as required by financial regulations

Legal Basis for Processing

We process your data based on:

Contractual necessity for providing our advisory services
Legal compliance with SEC, FCA, HMRC, and offshore regulatory requirements
Legitimate interests in providing effective cross-border wealth management

Information Sharing

We may share your information with:

Custodians and platforms (Charles Schwab, regulated offshore trustees)
Regulatory authorities when required by law
Service providers who assist in delivering our services under strict confidentiality agreements
Professional advisors (with your consent) for tax or legal matters

We never sell your personal information and maintain strict confidentiality protocols.

International Transfers

Given our cross-border focus, your data may be transferred internationally to provide our services. We ensure appropriate safeguards are in place for all international transfers, including encryption and compliance with international data protection standards.

Data Security

We implement robust security measures including:

End-to-end encryption for all communications
Multi-factor authentication
Strict data handling policies
Regular security training for all personnel
Secure data storage with established custodians and regulated platforms

Data Retention

We retain your information only as long as necessary for:

Providing ongoing services
Meeting regulatory requirements (typically 5-7 years for investment business)
Pension transfers and related services (indefinitely where required)

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion (subject to regulatory requirements)
Object to processing
Data portability
Lodge complaints with supervisory authorities

Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: info@loadstonegroup.com

This policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes.

Last Updated: May 2025